Your Details

Let us know who you are so we can find your membership.

What is your main
reason for leaving?

Why are you
changing studios?

Before you go

We have something that might work better for you.

Select Your Dates

Choose when you would like your pause to start and end.

How Pausing Works

  • Your membership payments pause during this time
  • Your spot and pricing are locked in for when you return
  • 7 days notice required on start date
  • Pause for up to 60 days
Select start date
7 days notice required
Select start date first

We Understand

Before we process your cancellation, we would really appreciate your honest feedback.

Select a date
7 days notice required

Your responses go directly to Helix House HQ and are not shared with your studio.

Not likely Extremely likely

Request Received

We have received your cancellation request. A member of our team will be in touch within 48 hours to confirm and process this for you.

Name
Studio
Reason
Effective Date

Great Choice

Your studio manager will be in touch within 48 hours to get this sorted for you.

Name
Studio
Interested in